Settlo General Terms of Service
These General Terms of Service (“General Terms”) are a legal agreement between you, as a current or prospective customer of Settlo’s services (“you,” “your”) and Settlo Technologies Limited. Settlo, (”Settlo,” “we,” “our” or “us”) and govern your use of Settlo’s services, including mobile applications, websites, software, cloud-based solutions, hardware, and other products and services (collectively, the “Services”). By using any of the Services, you agree to these General Terms and any policies referenced within (“Policies”), includ- ing our Privacy Notice and terms that limit our liability and require individual arbitration for any potential legal dispute, which are collectively incorporated herein by reference. You also agree to any additional terms specific to Services you use (“Additional Terms”), such as those listed below, which become part of your agreement with us (collectively, the “Terms”). If you are using the Services on behalf of a business, you represent to us that you have authority to bind that business or entity to these Terms, and that business accepts these Terms. You should read all of our Terms carefully.
1. Settlo Account Registration
Provide accurate personal information during registration and keep the information current. We can suspend or terminate your account if you provide incomplete or false information. You are responsible for all activity on your account.You must open an account with us (a “Settlo Account”) to use the Services. During regis- tration we will ask you for information, which may include but is not limited to, your name and other personal information. You must provide accurate and complete infor- mation in response to our questions, and you must keep that information current. You are fully responsible for all activity that occurs under your Settlo Account, including for any actions taken by persons to whom you have granted access to the Settlo Account. We reserve the right to change the account type, suspend or terminate the Settlo Account of anyone who provides inaccurate, untrue, or incomplete information, or who fails to comply with the account registration requirements.2
2. Restrictions
If you want to use our services, you can’t do certain bad things. If we think you are doing these bad things, we have the right to share your information with law enforcement.You may not, nor may you permit any third party, directly or indirectly, to:access or monitor any material or information on any Settlo system using any manual process or robot, spider, scraper, or other automated means;perform or attempt to perform any actions that would interfere with the proper working of the Services, prevent access to or use of the Services by our other customers, or impose an unreasonable or disproportionately large load on our infrastructure;copy, reproduce, alter, modify, create derivative works, publicly display, republish, upload, post, transmit, resell or distribute in any way material, information or Services from Settlo;4 use and benefit from the Services via a rental, lease, timesharing, service bureau or other arrangement;transfer any rights granted to you under these General Terms;
use the Services in a way that distracts or prevents you from obeying traffic or safety laws;use the Services for the sale of firearms, firearm parts, ammunition, weapons or other devices designed to cause physical harm;use the Services for any illegal activity or goods or in any way that exposes you, other Settlo users, our partners, or Settlo to harm; or otherwise use the Services except as expressly allowed under these Terms.If we reasonably suspect that your Settlo Account has been used for an unauthorized, illegal, or criminal purpose, you give us express authorization to share information about you, your Settlo Account, and any of your transactions with law enforcement.
3. Your Content
You retain all rights to your content when you upload it into our services, but you do give us broad rights to use, modify, display your content in our services. You can see specifics on the rights you grant us below. The Services may include functionality for uploading or providing suggestions, recommendations, feedback, stories, photos, documents, logos, products, loyalty programs, promotions, advertisements and other materials or information (“Content”). Also, anything you provide us or make available to the public through our services must not contain anything that we think is objectionable (e.g., illegal, obscene, hateful or harmful to you, our customers or us). We can remove any content at any time.
4. Security
We take security incredibly seriously, but can’t guarantee that bad actors will not gain access to your personal information. You need to do your part by keeping your passwords safe, being smart about who has access to your account and which of your devices can access our services, and letting us know if you think an unauthorized person is using your account.If there is ever a dispute about who owns your account, we are the decider.
5. Privacy
Your Personal Information By using any of our Services as a Settlo seller, you acknowledge our data practices that apply to you, we hereby declare that we won’t share, distribute or use your shared personal information with third parties without your permission.
6. Your License
We grant you a limited, non-exclusive, revocable, non-transferable, non-sublicensable license to use the Paid Services, and a royalty-free, limited, non-exclusive, revocable, non-transferable, non-sublicensable license to use the Free Services as authorized in these General Terms. We may make updates to the Services available to you, which you must accept to continue using the Services. .
Payment Terms
These terms apply to you if you use Settlo’s Partners payment processing services.
Payment Services
7. Our Role
Our service lets you take mobile money payments from your customers. We aren’t a Payment Processor, and to make it work we partner with BoT approved Payment Processor that help process mobile payments.Settlo allows you to accept mobile payments from customers for the payment for goods and services. We are not a payment proccessor and do not offer payment processing services. Our Payment Services which allow you to accept payments from any Tigo and M-Pesa customer, is powered by our payment parters, EVMAK Company Limited, a BoT approved and licensed Payment Proccessor.
8. Fees
Our payment partner charges a payment processing fee of 1.5% per transaction when they process a payment. They may need to change their fees from time to time, and we’ll let you know in advance when they do.You agree to pay the applicable fees as mentioned and listed above.All Fees are charged at the time they process a transaction and are deducted first from the transferred or collected funds and thereafter deposited in your Account. You also grant EVMAK Recovery Authorizations, which we may utilize to recover fees you owe them.
9. Payout Schedule
Unless you’ve chosen a custom time, Evmak initiate payout of your funds direct into the registered number or your Bank Account: Monday to Thursday - before 1300PM EAT. Friday - before 1300PM EAT the following Sunday. Weekends or other non-business days - before the next business day. Additional charges may apply for Bank Account settlements.
10. Taxes
Your taxes are your responsibility.You are responsible for determining any and all taxes assessed, incurred, or required to be collected, paid, or withheld for any reason for your use of the Payment Services (“Taxes”). You also are solely responsible for collecting, withholding, reporting, and remitting correct Taxes to the appropriate tax authority. We are not obligated to, nor will we determine whether Taxes apply, or calculate, collect, report, or remit any Taxes to any tax authority arising from any transaction.
11. Receipts
Our system does not automatically issue TRA fiscal receipts.In case you want to issue electronic receipts, you are required to contact TRA and ask for your unique/customized API for your business to be integrated with our system manually. This service (manual integration of your business TRA API) may be charged by Settlo as a separate service.
12. Other Provisions
These General Terms, and any applicable Additional Terms or Policies, are a complete statement of the agreement between you and Settlo regarding the Services. In the event of a conflict between these General Terms and any other Settlo agreement or Policy, these General Terms will prevail and control the subject matter of such conflict. If any provision of these General Terms or any Additional Term is invalid or unenforceable under applicable law, then it will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect. These General Terms do not limit any rights that we may have under trade secret, copyright, patent, or other laws. No waiver of any term of these General Terms will be deemed a further or continuing waiver of such term or any other term.6I, the business owner or an authorised employee, have read and understood all terms and conditions in this binding contract of service between you (Your Business) and Settlo Technologies.
